Thanks for the advise fuzz10. Unfortunately the hosting of the site is out of my control. I deployed to my customers host a few months back. It was running Plesk 10, however the host had overloaded the server with too many sites forcing it to timeout for several hours a day. The host company then 'at no cost to the customer' moved the site to a newer server. They are now holding me responsible, insisting that if they upgrade their servers, their customers need to update their websites, not the other way round.
It's that classic three way battle, my customer doesn't know what to think, except that I've built a website that 'doesn't work'. I have tried explaining that it was working when I set it up, and as I didn't move it it really is nothing to do with me. Their host has changed the platform it is running on IMO, so they should sort it out. However they are not willing to make any changes to either the website or the hosting environment.
Any advice on this situation would be greatly appreciated. Many thanks!
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